Behind The Scenes of A Mastermind

In the Crossfit world, it’s a known fact that having a partner can lead to seeing results more quickly. Having a community of people supporting each other through growth has been proven to see drastic improvements.¬† Little did I know, how this pair-working concept would translate so well into remote-work.

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A Quest: Offering Higher Quality Customer Support

The only purpose of “customer service” is to change feelings. Not the facts, but the way your customer feels.” – Seth Godin.

I recently read this article “Don’t Be A Robot – Create Conversations.” by Chris Gallo. He said something that really stood out to me,

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Living A Life Unplugged…

In a world that is so connected, we’re shouting to be heard amongst all the chatter of Facebook, Twitter, Instagram and other social media platforms.

I stumbled across a TedTalk the other day by MIT Professor & Psychologist Sherry Turkle . She¬†studies how technology is shaping our modern relationships: with others, with ourselves, with it. Lately, she’s focused her attention to social media and sociable robots. She argues that

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